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Privacy Policy

1. Introduction
This Privacy Policy explains how we collect, use, and protect your information when you use our voice-based AI sleep companion service.


2. Information We Collect
Voice Data:

  • We process your voice in real-time to provide sleep guidance

  • Voice recordings are NOT stored on our servers

  • Voice data is processed temporarily and then immediately deleted

Account Information:

  • Email address (for account creation and communication)

  • Basic profile information (age range, preferred voice settings)

  • App usage analytics (session duration, feature usage, crash reports)

Device Information:

  • Device type and operating system

  • App version and unique device identifiers

  • Network information for service connectivity

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3. How We Use Your Information
To Provide Our Service:

  • Process voice commands and provide real-time sleep guidance

  • Personalize your experience based on preferences

  • Improve our AI's effectiveness and accuracy

To Communicate With You:

  • Send important service updates and safety information

  • Provide customer support

  • Share product updates during early access (you can opt out anytime)

To Improve Our Service:

  • Analyze aggregated usage patterns to enhance features

  • Conduct research to improve sleep guidance effectiveness

  • Ensure service security and prevent abuse

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4. What We Don't Do With Your Data
We Never:

  • Store your voice recordings or sleep conversations

  • Share your personal information with third parties for marketing

  • Sell your data to anyone

  • Use your sleep conversations for training other AI models

  • Track your location or access other apps on your device

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5. Data Security
We implement industry-standard security measures including:

  • End-to-end encryption for voice processing

  • Secure data transmission protocols

  • Regular security audits and updates

  • Minimal data retention policies

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6. Third-Party Services
We use select third-party services that may collect limited data:

  • App store analytics (Apple App Store, Google Play Store)

  • Crash reporting services to improve app stability

  • Payment processing (handled entirely by app stores)

  • All third-party services are bound by strict privacy agreements and cannot access your voice data.

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7. Your Rights and Choices
You Can:

  • Delete your account and all associated data at any time

  • Opt out of non-essential communications

  • Request a copy of your stored data

  • Contact us with privacy questions or concerns

Data Retention:

  • Account data is retained until you delete your account

  • Usage analytics are retained for 12 months maximum

  • Voice data is never retained

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8. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.


9. International Users
If you're using our Service outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.


10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email. Your continued use of the Service after changes become effective constitutes acceptance of the new policy.


11. Contact Us
For general questions, privacy-related questions or to exercise your rights, email us at: hey@sottosleep.com
 

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