Terms & Conditions
1. Acceptance of Terms
By accessing and using the Sotto mobile application and related services (the "Service"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Sotto is a voice-based AI sleep companion application designed to help users fall back asleep through conversational guidance, relaxation techniques, and science-backed sleep methods. The Service is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.
3. Medical Disclaimer
Important: Sotto is not a substitute for professional medical advice, diagnosis, or treatment. If you have a serious sleep disorder, chronic insomnia, or other health conditions, please consult with a qualified healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
4. User Eligibility
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.
5. Voice Data and Privacy
Voice recordings are processed in real-time and are not stored on our servers.
We do not retain, analyze, or share your voice data or sleep conversations.
Your privacy is fundamental to our service design.
6. Subscription and Billing
Free trial access is provided during our early access period.
Paid subscription terms will be clearly communicated before any charges.
You may cancel your subscription at any time through your app store account settings.
Refunds are subject to your app store's refund policy.
7. Acceptable Use
You agree not to:
Use the Service for any unlawful purpose.
Attempt to reverse engineer or compromise the Service.
Share your account credentials with others.
Use the Service in a way that could damage, disable, or impair the Service.
8. Intellectual Property
All content, features, and functionality of the Service are owned by Sotto and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, Sotto shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes through the Service or via email.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms & Conditions, please contact us at hey@sottosleep.com